The decision came after the French consumer watchdog (DGCCRF) discovered disturbing ads on the Shein marketplace: sex dolls with “child-like” features and even prohibited weapons, such as machetes and large knives.
In response, Shein announced a global ban on the sale of sex dolls on the platform, temporarily suspended the “adult products” category in France, and took action against the responsible sellers.
The investigation is ongoing, and French authorities have also involved the European Commission. Until proven otherwise, access to the site has not yet been completely blocked, but the suspension procedure is active. Shein took immediate measures to limit the reputational damage.

The paradox is clear: on the one hand, France appears to be targeting the ultra-fast fashion model with aggressive policies—such as a proposed law to impose a penalty on low-cost imports, fines for unfair business practices (e.g., Shein was fined €40 million for misleading discounts), and strong political action against Shein.

On the other hand, France is granting Shein prestigious physical access, thanks to a partnership with Société des Grands Magasins (SGM), which operates BHV and other stores in France, allowing for an “offline test” of the brand.

This means “banning online” but “accepting a physical store” at the same time—a contradiction that reflects real tensions between political values, economic interests, and market dynamics.

Why did France give the green light to the physical store?

Here are some hypotheses that help explain why:

Local business strategy: Shein states that France is “a major global fashion market” and that the physical opening serves to “respond to the demand for real-world contact” (Retail Gazette). In other words, from a traditional retail perspective (department stores, foot traffic), the deal makes commercial sense for SGM.

Differentiation between online and offline: The regulations France is implementing often primarily concern e-commerce, imports, low-cost shipping, and deceptive discounting practices. Opening a local physical store may seem like a more “controllable” environment.

Regulatory framework still evolving: Fines, anti-fast fashion rules, and import controls are coming but are not yet fully implemented or may have time limits. France appears to be “making the rules,” but in the meantime, the market continues to shift.

Economic and negotiating pressures: French department stores likely saw the agreement as an opportunity to boost sales (increased footfall, new products). Although politically criticized, there is significant private interest.

Possibility of control and oversight: The fact that the physical store was physically “visible” in Paris, within a regulated space, may have induced the authorities to accept the opening while simultaneously maintaining pressure on online sales.

Timing and lobbying: The fact that the opening caused a stir may also indicate that deals were made before the anti-fast-fashion law was in effect, or that the negotiation took place in a context where the brand was able to enter “before everything was clear.”

Social Reactions and Comments

The store’s opening was accompanied by protests: demonstrators holding signs (“From Colonization to Your Closets”) gathered outside the BHV.
But not everyone was opposed: one customer explained that the appeal for many is simply the price:

“With €200 a month, I can buy 50 T-shirts from Shein, or three made in France..”

(source The Guardian)

This comment underscores how ultra-cheap fast fashion responds to real economic demand, even among those on limited incomes. France’s action has not been confined to the national level: the government has written to the EU, requesting action under the Digital Services Act (DSA) (source: euronews).
The European Commission is involved, and the case could set a precedent for how member states can regulate digital platforms selling potentially illegal or morally controversial items.
Furthermore, according to the Brussels Times, French authorities have threatened permanent bans if certain products return to Shein’s platforms.

In Paris, Deputy Mayor Nicolas Bonnet Oulaldj openly criticized the agreement between Shein and SGM, declaring that allowing an ultra-fast fashion giant to enter the traditional retail landscape is “incompatible” with the city’s environmental and social goals. “Shein cannot be blamed for all the problems affecting French ready-to-wear,” reacted a spokesperson for the Shein platform in France. The Chinese giant plans to open five more discount clothing and accessories stores in the Galeries Lafayette department stores in Dijon, Reims, Grenoble, Angers, and Limoges. “This decision,” stated Anne Hidalgo, Mayor of Paris, “is contrary to the environmental and social ambitions of Paris, which supports responsible and sustainable local retail.” (source: Ansa.it)

BHV owner Frédéric Merlin responded firmly to the criticism, calling the partnership with Shein “the beginning of a new adventure” that combines e-commerce and traditional retail (source: The Guardian). According to him, the products sold in the store are manufactured by Shein itself (“made by Shein in Shein factories”) and are not solely third-party suppliers—a detail that could influence liability assessments.

Things We Don’t Know

There doesn’t appear to be an official French statement stating, “We allowed the physical opening because…” The explanations are drawn primarily from Shein’s statements.
It’s unclear whether the business license for the physical store comes with special conditions or whether there are specific monitoring agreements with local authorities.
It’s not yet clear how future legislation or French government action will impact that physical store (for example, inspections, restrictions, sanctions).
It’s unclear to what extent the physical opening is seen as a “loophole” with respect to online regulations (one possibility); there are no sources that explicitly state this.

Why aren’t Primark and Uniqlo receiving the same pressure as Shein?

Not all major “low-cost” clothing brands are receiving the same public and political pressure that Shein is currently experiencing, as the comparison with Primark and Uniqlo demonstrates. Both brands are present and expanding in France: Primark has announced a €200 million investment in France and Spain to expand its retail network by 2026 and has some of the most profitable stores in the French market; Uniqlo, for its part, continues to strengthen its presence with flagship stores, such as the renovated one in the Paris Opera district, and a large and stable network.

The reason these brands aren’t experiencing the same pressure as Shein?

• Different business models: Primark and Uniqlo operate primarily through established physical stores; they don’t rely on ultra-low-cost imports shipped individually from non-EU countries, as Shein does. This makes them less vulnerable to certain anti-import regulations or micro-parcel taxes.
• Clearer regulation: Many of the measures proposed by France (and other countries)—such as the tax on low-cost parcels—are aimed primarily at cross-border e-commerce, not at brick-and-mortar retailers with established chains.
• Visible and local presence: Having physical stores implies local responsibility, European-wide inventory management, and more direct control, elements that can make their presence more acceptable (politically and socially) compared to an ultra-fast, digital-only player.
• Sustainability and image strategy: Uniqlo, in particular, focuses heavily on “LifeWear” and an image of quality, functionality, and durability, which can mitigate criticism of “disposable” fashion. Primark, despite being “fast fashion,” has a very different model from Shein, with different margins and operating methods. So does greenwashing make a difference?

Primark e Uniqlo non sono però completamente fuori dal radar: l’UE ha richiamato tutti i grandi retailer, compresi questi due marchi, a maggiore trasparenza sulla tracciabilità e sulle performance ambientali attraverso il nuovo quadro normativo del Green Deal, dal Digital Product Passport al divieto di greenwashing e claim ambientali vaghi. La differenza è che, pur essendo criticati per il modello fast fashion, Primark e Uniqlo rientrano in una struttura regolatoria già conosciuta e gestita dall’Europa, mentre Shein rappresenta una sfida nuova: un “gigante digitale” che accelera più velocemente delle norme che cercano di incasellarlo.

Primark and Uniqlo aren’t completely off the radar, however: the EU has called on all major retailers, including these two brands, to increase transparency on traceability and environmental performance through the new Green Deal regulatory framework, from the Digital Product Passport to the ban on greenwashing and vague environmental claims. The difference is that, despite being criticized for their fast fashion model, Primark and Uniqlo fall within a regulatory framework already known and managed by Europe, while Shein represents a new challenge: a “digital giant” that is accelerating faster than the regulations that seek to pigeonhole it.

Reflections

The Shein case is emblematic of the fact that the transition to more sustainable fashion is not linear and full of contradictions. On the one hand, France seems to declare “enough with low-cost fast fashion,” while on the other, it accepts—without apparent resistance—the physical arrival of one of the protagonists of the model it seeks to limit.

What lessons can we learn?
Legislation may lag behind the market. Anti-fast fashion regulations, import taxes, and restrictions on misleading discounts are still being implemented. Meanwhile, fast fashion brands are expanding.
The “online” vs. “offline” model creates arbitrage: a physical store may appear more respectable or at least more visible, and therefore perhaps “less risky” in the eyes of authorities, than an e-commerce site shipping low-cost packages from abroad.
Public policies can clash with local economic interests (department stores, employment, customer traffic). This can lead to compromises or seemingly contradictory choices.
Finally, it’s a reminder: consistency between political statements and concrete actions is difficult. The effort towards sustainable fashion requires not only regulations, but also control tools, transparency, and perhaps alternative sales models that aren’t just “faster, cheaper.”